Welcome to the Land of Nostalgia FAQ page! We're dedicated to providing you with answers to the most common questions we receive, all conveniently located in one central location. If you don't find the information you're looking for here, feel free to reach out to us directly at service@landofnostalgia.com.
-
Order Processing Times:
- The time it takes to receive your orders varies depending on the items you've purchased. Typically, our custom-designed T-shirts take 3-7 business days to produce, while jeans may take up to 10 business days. For other items, the general timeframe ranges from 3-14 business days, but may be longer for custom orders. For specific estimated shipping times, please email us at service@landofnostalgia.com. Please note that due to the pandemic and workplace restrictions, hand-stitch timeframes may be extended based on customization complexity, size, and fabric.
-
Custom Logo Color Options:
- Yes, we offer customization options for the Land of Nostalgia logo. Contact our customer service department at service@landofnostalgia.com to confirm availability before placing your order.
-
Location:
- Land of Nostalgia is located in Compton, CA.
-
Customer Service Contact:
- While we don't currently have a customer service phone number, all inquiries are handled through our direct email at service@landofnostalgia.com.
-
Promo Codes and Discounts:
- Subscribe to our newsletter at the bottom of our website's homepage to receive exclusive offers, promotions, discounts, and updates on the latest designs added to our collection.
-
Order Cancellation Due to Fraud:
- Orders marked as suspicious may be cancelled and refunded in full due to the high volume of fraudulent orders we receive.
-
Matching Billing and Shipping Addresses:
- To prevent identity and credit card fraud, we require that your billing and shipping addresses match.
-
Privacy Policy:
- Your account information is treated as private and confidential and will never be shared with third parties. Your privacy is important to us.
If you have any further questions or concerns, don't hesitate to contact us at service@landofnostalgia.com. We're here to assist you every step of the way!
